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Shankar, A., Jebarajakirthy, C., Nayal, P., This study aims to systematically review the extant literature on online
Maseeh, H. I., Kumar, A., & Sivapalan, A. food delivery. The literature on online food delivery is synthesized in terms
(2022). Online food delivery: of theories, contexts, methods adopted, and analytical techniques used.
A systematic synthesis of literature The literature review suggests that online food delivery research has
and framework development. transitioned from website-based food delivery to online to offline, mobile
International Journal of Hospitality application-based food delivery, and drone-based food delivery. Further,
Management, 104, 103240. based on the synthesis, we have developed a conceptual framework
that shows the frequently reported antecedents, mediators, moderators,
and consequences in online food delivery literature. Moreover, by
identifying overlooked areas of online food delivery research, some
insightful future research directions have been proposed to further
advance this research domain. This review contributes to the hospitality
literature, specifically to the food delivery literature.
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