Page 19 - IIM(V)Issue_Sep-Dec 2023_Edited 7_26 Feb

RESEARCH @ IIMV

FACULTY RESEARCH PUBLICATIONS / BOOK CHAPTERS

Unraveling the psychological and behavioral consequences of
using enterprise social media (ESM) in mitigating the
cyberslacking

Nusrat A., He Y., Luqman A., Mehrotra A., Shankar A.
Published in Technological Forecasting and Social Change (ABDC A)
Our study addresses the understudied impact of enterprise social media (ESM) on

employee productivity and performance. We explore the relationship between ESM use,
interruption overload, psychological transitions, cyberslacking behavior, and work
performance. Drawing on the Conservation of Resources (COR) theory, we hypothesize that frequent ESM use
leads to interruption overload and subsequent psychological transitions, resulting in increased cyberslacking
behavior and decreased work performance. We investigate the moderating role of ready-to-resume as

a contextual intervention. Using multi-wave data (N = 349) and structural equation modeling, we test
our hypotheses. Surprisingly, we find no significant association between psychological transitions and
cyberslacking, warranting further exploration. However, we do observe a positive link between cyberslacking

behavior and employee performance, highlighting its importance for organizations. We uncover a significant
moderating effect of ready-to-resume, indicating that a clear pathway to resume interrupted tasks weakens

the relationship between ESM use and interruption overload. Our study offers valuable insights into the
complex dynamics of ESM use, interruption overload, psychological transitions, cyberslacking behavior, and
work performance. The paradoxical results open avenues for further investigation. For managers, our findings

emphasize the need for a supportive work environment and strategies to facilitate prompt task resumption
to manage cyberslacking effectively. Click here for the paper.

Underrated yet successful! A framework of invisible-disabled underdog
entrepreneurs

Bhardwaj S., Mahapatra D., Behl A., Pereira V., Shankar A.

Published in Technological Forecasting and Social Change (ABDC A)

Despite evidence that invisible disability is pervasive, management research combining both disability and
entrepreneurship strands has devoted scant attention to it. Based on challenge-based entrepreneurship

theory, we attempt to close the gap in this emerging literature by conceptualizing an integrative framework
juxtaposing underdog entrepreneurship and invisible disability. Using case study method, we investigate to

find the journey including motivations and impediments faced by invisible-disabled underdog entrepreneurs.
Findings of our enquiry suggest that there is an urgent need to accelerate invisible disability research toward
a more productive exercise of mainstreaming them as a strategic asset in society. We conclude by indicating

policy and managerial implications and finally, alluding to several potential research directions. © 2023
Elsevier Inc. Click here for the paper.

16 VOL.5/ ISSUE 1, SEPT - DEC 2023