Page 18 - IIM(V)Issue Final (1)

RESEARCH @ IIMV

FACULTY RESEARCH PUBLICATIONS

Performance evaluation of Indian electricity distribution
companies: An integrated DEA-IRP-TOPSIS approach

AUTHOR: VISHAL SINGH PATYAL
Published in Energy Economics (ABDC - A*)

Energy is a fundamental building block of human growth and plays a significant role
in developing emerging economies such as India. The Indian electricity sector has a
strong generation and transmission system but a weak distribution system. This is
considered the weakest link in the electricity sector’s value chain, and regulators are
electricity distribution companies (DISCOMs). Despite numerous reforms introduced to attain financial

sustainability, most DISCOMs consistently incur losses and are financially unsustainable. Therefore,
evaluating the performance of DISCOMs is essential by measuring their efficiency to ensure competition
among them and to make reforms successful. This study aimed to identify and compare the performance
efficiencies of 48 electricity DISCOMs from 24 states across India between 2015/16 and 2018/19. This study
used the integrated DEA-IRP-TOPSIS technique to segment efficient and inefficient DISCOMs. The study
recommends that states provide operational and financial autonomy to power DISCOMs. The study will be
helpful for DISCOMs professionals to understand their performance and design suitable strategies based on
efficiency assessments and their position concerning their peers. By comparing Indian DISCOMs with their

contemporaries, this study contributes new evidence at the policy level and to the literature on the efficiency
analysis of Indian DISCOMs. Click here for paper.

Gamification in tourism research: A systematic review,
current insights, and future research avenues

AUTHORS: PANKAJ VISHWAKARMA

Published in Marketing Intelligence & Planning (ABDC A)

Gamification has now become an integral part of tourism research and practice.

However, a structured review of this growing application of gamification still eludes
tourism research. To this end, this research conducts a hybrid systematic review of
the existing literature by combining a bibliometric and framework-based review.
The purpose of the research is to identify key issues, offer insights into the potential
of gamification in tourism, and suggest areas for future research. This study draws
on an integrative framework of antecedents, decisions, and outcomes (ADO)—
theory, context, and methods (TCM) to carry out this review. The current hybrid
systematic review identifies five clusters (i.e., customer gamification experience,
gamification mechanics and design, gamification in tourism, gamification and

tourist attraction, and gamification for sustainable tourism). This research suggests
utilization of new yet relevant theories for examining the underexplored areas of
gamification in tourism. Click here for paper.

15 VOL.4/ ISSUE 3, MAY - AUGUST 2023