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Aman Kumar and Amit Shankar
Title: : Lights, Camera, Metaverse! Eliciting Intention to Use Industrial Metaverse, Organizational Agility,
and Firm Performance
Journal: : Journal of Global Information Management
This study investigates organizations’ intention
to use the industrial metaverse. The unified
theory of acceptance and use of technology
(UTAUT) is used as an underpinning theory
to examine the impact of performance
expectancy, effort expectancy, social influence,
and facilitation condition on the intention to
use the industrial metaverse. The results of this study reveal that performance expectancy, social influence, and
facilitating conditions significantly influence the intention to use the industrial metaverse. Moreover, the intention
to use the industrial metaverse significantly influences organizational agility and firm performance. Further, the
results of moderation hypotheses indicate that the impact of both performance expectancy and social influence on
intention to use the industrial metaverse varies at high and low levels of firm innovativeness. The study’s findings will
enrich the metaverse literature.
Further, it provides a deeper
understanding of industrial metaverse
adoption from a B2B perspective
using the underpinnings of UTAUT. The
study helps organizations understand
the enablers of industrial metaverse
usage intention.
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