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Kumar, A. (2022). Modelling the importance

of social responsibility standards (ISO 26000:

2010) practices adoption in freight transport

industry. Journal of Cleaner Production, 367,

132861.

The United Nations agenda for sustainable development
attracts governments, supply chain actors, researchers,
and societies to promote sustainability practices in their
businesses. Most of the scholarly work focusing on the
economic and environmental sustainability of supply chain

and logistics processes. Most developed countries have
incorporated the social responsibility of their businesses to
improve the nation’s social wellbeing. There is less exploration
of the social responsibility of logistics operations in
developing nations. In the above connection, the International
Organization for Standardization (ISO) proposes a global
standard, i.e., ISO26000, in 2010 (ISO26000:2010). Even minimal
freight logistics firms are adopting the ISO26000 standard social responsibility of the Indian freight transport

for improving sustainable performance. To bridge the industry. Fair operating practices are obtained top
above research gap, this research analyses the importance rank, followed by labor and workforce practices. The
of ISO 26000 practices in the freight transport industry. The overall analysis shows that health and safety at the
significance of the practices is assessed with a multi-criteria workplace is a top practice to improve sustainability
decision-making method under a fuzzy environment, i.e., the performance. The rank variation of the ISO26000
fuzzy best-worst method (FBWM). The advantage of using practices is tested with sensitivity analysis. The
fuzzy set theory is to include the uncertainty and ambiguity obtained results are less sensitive to weight variations,
of the decision-makers. The ISO26000 practices are ranked which is claimed as the model robustness.

to make appropriate managerial decisions for improving the
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