Neena Pandey

Neena Pandey

Assistant Professor
Information Systems

Neena Pandey completed her Ph.D. in Information Systems Area from IIM Bangalore. Her thesis was in the domain of Internet Governance, in which she analyzed various aspects of policymaking with respect to the Internet. Two main debates under the governance of the Internet that she dealt in her thesis are the multi-stakeholder versus multilateral form of Internet governance, and the impact of digital divide on sponsored data plan policy.

During the last leg of her research, she had been a member of the Founding team of DigiSec360IN Solutions Private Limited, a start-up in cyber-security space, incubated at NSRCEL, IIM Bangalore. Prior to her Ph.D., she has 9.5 years of corporate experience. During that stint, she worked in firmware development firms like Samsung India, Sencore Electronics and Verizon Data Services in the U.S.

Education: Ph D (IIM Bangalore); M.Tech. - Computer Science and Engineering, IIT Madras; M.Sc. -Statistics, IIT Kanpur

  • PGP: Leading Digital Transformations; Social, Ethical & Legal Aspects of Digital Technologies
  • PGPEx: Leading Digital Transformations; Social, Ethical & Legal Aspects of Digital – Technologies
  • PGP-DGM: Design & Management of Digital Platforms, Social, Ethical & Legal Aspects of Digital Technologies 
  • Guided a few PGP & PGPEx students on Course of Independent Study (CIS) and a few PGP-DGM students on the Capstone projects
  • Mentoring a few Mahatma Gandhi National Fellowship (MGNF) fellows

Neena’s research interest lies in the domain of Internet governance

Research Publications:

  • De, R., Pandey, N., & Pal, A. (2020). Impact of digital surge during Covid-19 pandemic: A viewpoint on research and practice. International journal of information management, 55, 102171. [A* - ABDC2019]
  • Pandey, N., Dé, R., & Ravishankar, M. N. (forthcoming). Improving the governance of information technology: Insights from the history of Internet governance. [A* - ABDC2019]

Conference Proceedings and Presentations

  • Pandey Neena, Bhalla, Manaswini & Bandyopadhyay, Subhajyoti (2019), “The Role of Digital Divide on Optimal Zero-Rating Policy” – Pacific Asia Conference of Information Systems, Xi’an, China.
  • Pandey, Neena & De’, Rahul (2018), “Legitimacy Perception of Internet Governance Form: An Institutional and Rational Perspective”, Presented at GIGANET (Global Internet Governance Academic Network) Symposium, Paris.
  • Pandey, Neena (2018), “The Impact of Zero-Rating Plans: The Role of Context”, Presented at the Pan-IIM World Management Conference, Bangalore, India.
  • Pandey, Neena (2017), “Community Journalism and Empowerment: Do they go hand in hand?”, Presented at the ACM-SIGMIS Computers and People Research Conference, Bangalore, India.
  • Pandey, Neena & De’, Rahul (2017), “Choice of Internet Governance Structure: A Cross-Country Study of National Level Factors”, Presented at the International Conference on Theory & Practice of Electronic Governance (ICEGOV), New Delhi, India.
  • Pandey, Neena & De`, Rahul (2017), “Internet Governance Maturity Model: Assessing India’s Maturity”, Presented at International Conference on Theory & Practice of Electronic Governance (ICEGOV), New Delhi, India.
  • Pandey, Neena (2014), “Institutionalization and Legitimation of Informatics based Community Journalism: A Case Study from India”, Presented at Communication Policy Research: South, Johannesburg, South Africa

Case Studies

  • A Case on Net-Neutrality, in collaboration with Rahul De’ and Sai Dattathrani, 2016 – A teaching case used in Post Graduate Program (PGP) and Post Graduate Program in Public Policy Management (PGPPM) courses at IIM Bangalore
  • Pandey, N. & De’, R. (2021). The Question of Net-Neutrality, Product #: IMB859-PDF-ENG, Published by IIMB, Distributed by Harvard Business Publishing Education


  • U.S. Patent 8850475: Provisioning an Enhanced Television (ETV) application, jointly with Sudhanshu Sharma
  • U.S. Patent 8646021: Method and apparatus for providing an interactive application within a media stream, jointly with Sudhanshu Sharma

Workshops Attended

  • Paper Development Workshop held (online) at IIM Bangalore, March 2020
  • ISB-IIMB Doctoral Consortium on Teaching, sponsored by International School of Business Management (ISBM), Hyderabad, 2017
  • Fellowship granted to attend the First Indian School on Internet Governance, Hyderabad, 2016

To the Institute

  • Chair, PGP-DGM Committee (February 2020 – present)
  • Coordinator (Administration) (April 2021 – present)
  • Chair, ITRAC (February 2020 – April 2021)
  • Chair, Information Systems Area (April 2021 – present)
  • Chair, Student Matters Facilitation Committee (July 2021 – present)
  • First Appellate Authority, Right to Information (April 2021 – present)
  • Coordinator, Information Systems Area (September 2020 – April 2021)
  • Member, PGPEx Committee (October 2020 – April 2021)
  • Member, PGP Committee (December 2019 – present)
  • Member, Academic Programs Admissions Committee (December 2019 – present)
  • Member, PhD Committee (December 2020 – present)
  • Member, Anti-Ragging Committee (April 2021 – present)
  • Have been part of various Adhoc Committees like Business Continuity Planning Team, TIDE Screening Committee

To the Profession

  • Have been reviewing for journals like Information Systems Frontiers (ISF), Journal of Association of Information Systems (JAIS), International Journal of Information Management (IJIM), Electronic Journal of Information Systems in Developing Countries (EJISDC) and various conferences held in the Information Systems area (ICIS, ICEGOV, ACM SIGMIS, ECIS, IFIP – WG8.6 etc.) or in general management (AIB-India etc.)