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Tomer, G., & Sharma, A. (2022). Impact of individual
perceptions of technology on turnover intention
among IT professionals. Journal of Systems and
Information Technology.
The purpose of this study is to explore the dimensions of technology on which information technology (IT)
professionals assess and evaluate a given technology. The authors believe that these dimensions influence their
career outcomes and hold the potential to explain the intent to leave among IT professionals. This study hypothesizes
that the likelihood of a given technology being assessed favorably depends on various technological features
perceived by IT professionals. These features influence their career prospects, thus influencing work outcomes like
turnover intention. This study uses a survey-based quantitative technique to test the proposed research model.
Data has been recorded from 312 IT professionals working in different service-based IT firms. The findings of this
study indicate that the technology IT professionals work with impacts their work and career-related outcomes.
IT professionals evaluate and understand technology to assess the favorability of these technologies. Individual
preferences to work with a specific technology are driven by that technology’s possible influence on career
outcomes such as the availability of job opportunities. This study proposes that assigned technology influences
career outcomes among IT professionals and has the potential to explain their turnover intentions. The authors have
found that technologies fulfilling their career expectations, such as better work opportunities and job security, might
be favorable for IT professionals. Unmet expectations with the assigned technology affect the turnover intention
among IT professionals. Though this study examines turnover intention as an outcome, future studies can explore
the attributes of technology relevant to IT professionals and their impact on other significant consequences such as
work exhaustion and job satisfaction. With a growing attrition rate and significant demand for skilled IT professionals,
the importance of studying their behavior has become essential for both academia and industry. Despite ample
research, there is still a gap between theory and practice. This study on IT professionals proposes that understanding
technology and how it is perceived, understood, and evaluated by IT professionals might provide significant insights
into their work behavior. This study contributes to the literature by describing the unexplored phenomenon of the
impact of technology assignment on IT professionals’ work outcomes. This study is valuable in exploring a new
dimension to explain turnover intention.
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